For full functionality of this site it is necessary to enable JavaScript.

Here are the instructions how to enable JavaScript in your web browser


High-Tech Skills for Industry

Fostering New Services and Jobs Creation

Expert Workshop

State-of-Play and Good Practices

16th March 2020, 10:00 – 16:00

EU Liaison Office of the German Research Organisations (KoWi),

Rue du Trône 98, 1050 Bruxelles, Belgium (8th floor)






10:00 - 10:10

Welcome and introduction
European policy background

André Richier, European Commission DG GROW

10:10 – 11:00

State-of-Play, Major Trends and Developments

Werner B. Korte, Carola Schulz, empirica
Dr. Gerhard Gudergan, ISSIP and Laurent Probst, PwC

11:00 - 12:30

Promising practices in new services

Certificate of Advanced Studies in Data Product Design – Zurich University of Applied Sciences (ZHAW) (Switzerland)

Dr. Jürg Meierhofer, Senior Lecturer Smart Service Engineering, ZHAW

MSc of Service Engineering and Management - University of Porto, Faculty of Engineering (FEUP) (Portugal)

Dr. Lia Patrício, Director MSc of Service Engineering and Management, FEUP

Research Unit Service and Human Resources Management – Fraunhofer IAO (Germany)

Walter Ganz, Head of Service and Human Resources, Fraunhofer IAO

12:30 – 13:30


13:30 - 14:30

Promising practices in new services (continuing)

The Advanced Services Group – research group on servitization, Aston Business School (UK)

Dr. Andreas Schroeder, Senior Lecturer, The Advanced Services Group

Skillnet Ireland – company network for workforce learning (Ireland)

Paul Healy, Chief Executive, Skillnet Ireland

14:30 – 15:45

Expert Discussion

Lessons learned
Main challenges
Future priorities
Design of a forward vision

Moderated by Werner B. Korte, empirica

15:45 – 16:00

Wrap-up, Conclusions and Next steps

Werner B. Korte, empirica

EU Liaison Office of the German Research Organisations (KoWi)

Rue du Trône 98

1050 Bruxelles

Contact in case of problems and questions

Carola Schulz: carola.schulz@empirica(dot)com

Tobias Hüsing: tobias.huesing@empirica(dot)com

Werner B. Korte: werner.korte@empirica(dot)com


tel.: +49 228 98530-0