The first workshop will be held on 16th March 2020 in Brussels. It will focus on presenting and discussing best practice Service Science, Management and Engineering (SSME) related initiatives in education, research and policy and the way forward towards a shared vision for 2030. Representatives of a selection of international best practice initiatives will show in which diverse ways new services become manifest in practice. Each case will deliver first-hand insights into their concepts and challenges. Experts from all over Europe and beyond will discuss and review these best practice presented and ponder lessons learned and future implications for high-tech skills, new services and job creation towards an actionable vision for policy makers and stakeholders